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Notices

CTA launches consultation on new refund requirements
2020-12-21
Important Information for Travellers During COVID-19
2020-03-18
Canadian Transportation Agency issues temporary exemptions to certain Air Passenger Protection Regulations provisions to address the COVID-19 pandemic
2020-03-18
What you need to know when your air travel is disrupted
2019-12-24
New APPR implementation guides are now available
2019-12-13
Information for ticket-holders impacted by major weather events
2019-09-04
APPR implementation guides are now available
2019-08-16

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About Us

The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court.

  • We help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians: those who work and invest in it; the producers, shippers, travellers and businesses who rely on it; and the communities where it operates.
  • We protect the human right of persons with disabilities to an accessible transportation network.
  • We provide consumer protection for air passengers.

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