Notices

Important information for travellers who experience a schedule change or a flight cancellation ahead of their travel
2025-04-15
Designation of large and small airlines for 2025 – CTA Update
2025-01-08
Lynx Air passengers - Important information about cessation of air operations
2024-02-27
Designation of large and small airlines for 2024 - Canadian Transportation Agency update
2024-01-17
""
Airport congestion and flight issues
2023-12-22
The Canadian Transportation Agency launches consultations to strengthen air passenger protection
2023-07-11
Tips to ensure the airline boards you on your flight
2023-01-11
CTA publishes a new dashboard providing the number of complaints it receives per 100 flights flown by airlines
2022-12-19
New refund regulations now in force
2022-09-06
Canadian Transportation Agency has issued a decision ordering the payment of compensation to passengers affected by a cancellation caused by a crew shortage
2022-08-26
Canadian Transportation Agency has issued a decision which clarifies when crew shortages may be considered within the airline's control
2022-07-12
Interjet passengers - Important information about cessation of air operations
2022-06-27
New refund regulations
2022-06-22
Important Notice from the CTA on the Flair determination
2022-05-04
Important notice to Sunwing passengers
2022-04-20
Applicable deadlines and travel requirements during the COVID-19 pandemic
2022-01-05
Updates - Inquiry into complaints regarding reasons for flight delays or cancellations
2021-11-17
What air passengers need to know now that borders are opening up
2021-08-06
How the CTA will be processing refund-related complaints resulting from the pandemic
2021-07-13
Proposed new refund requirements open for public review and comment
2021-07-02