Notices

Tips to ensure the airline boards you on your flight
2023-01-11
CTA publishes a new dashboard providing the number of complaints it receives per 100 flights flown by airlines
2022-12-19
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Airport congestion and flight issues
2022-09-08
New refund regulations now in force
2022-09-06
Canadian Transportation Agency has issued a decision ordering the payment of compensation to passengers affected by a cancellation caused by a crew shortage
2022-08-26
Canadian Transportation Agency has issued a decision which clarifies when crew shortages may be considered within the airline's control
2022-07-12
Interjet passengers - Important information about cessation of air operations
2022-06-27
New refund regulations
2022-06-22
Important Notice from the CTA on the Flair determination
2022-05-04
Important notice to Sunwing passengers
2022-04-20
Applicable deadlines and travel requirements during the COVID-19 pandemic
2022-01-05
Updates - Inquiry into complaints regarding reasons for flight delays or cancellations
2021-11-17
What air passengers need to know now that borders are opening up
2021-08-06
How the CTA will be processing refund-related complaints resulting from the pandemic
2021-07-13
Proposed new refund requirements open for public review and comment
2021-07-02
Travel tips for essential travel in the context of COVID-19
2021-03-08
CTA launches consultation on new refund requirements
2020-12-21
What you need to know when your air travel is disrupted
2019-12-24