A reservation is a record of the flights booked with your airline. Having a reservation does not automatically entitle the passenger to travel. When the airline receives payment, it issues a ticket linked to that reservation, which allows the passenger to travel.

Whether you made your reservation with a travel agency, tour operator or online with a web service (like Expedia, Travelocity etc.) you should carefully review the details of your reservations to ensure:

  • your name is spelled correctly and that it matches your passport exactly;
  • the flight dates, times and destinations are correct; and
  • you have received an airline confirmation number for your booking (especially if you are booking with a third party).

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