All-inclusive air price advertising

Advertising through any media must display air prices in an all-inclusive format for travel within or originating in Canada.

Air price advertising directed at the public must include:

• The total price, inclusive of all taxes, fees and charges which a consumer must pay to obtain the air service.  
• A minimum level of description of the air service offered, including: 
  • the points of origin and destination; 
  • whether the service is one way or round trip; and 
  • limitations with respect to booking or travel availability periods. 
• Access to a breakdown of the taxes, fees and charges and any optional services offered for a fee or charge.

Any concerns can be sent to the Agency at conformite-compliance@otc-cta.gc.ca.

Resource

• All-inclusive air price advertising